FAQs
Q. How does Remarketing of America distinguish themselves from the competition?
A. Remarketing of America is a unique provider in the liquidation arena. We offer a comprehensive solution to your
repossession and liquidation needs. As your partner, we act as an extension of your collection department by providing
your staff with technology that reduces staff time, workload and increased overall efficiency in the liquidation process.
Q. How would our Financial Institution benefit from the services provided by Remarketing of America?
A. Remarketing of America recognizes that overall efficiencies, service and return are an important part of liquidating
repossessions. We are dedicated to: improving your overall return on every vehicle processed through pricing guarantees,
streamline processing that reduces hard costs, while providing world class service to every client.
Q. What kind of service could I expect from Remarketing of America?
A. Our professionals have years of experience in the financial services industry, automotive community and insurance
arena. We are dedicated to providing solutions in all aspects in the liquidation of repossessions.
Everyone at Remarketing of America is committed to delivering services that is personal, professional and timely.
We are here to support your every need!
Q. What guarantees can we expect from Remarketing of America?
- Guaranteed rate of return on each vehicle processed
- Guaranteed wholesale pricing on all approved reconditioning
- Final proceeds delivered within 5 days of sale either via check or ACH
- Free recovery service up to $350 and free transportation up to $125
- Assignment of repossession online, with notifications
- Free storage during redemption period
- Improved returns
- OUTSTANDING CUSTOMER SERVICE!
Q. Who provides the repossession service to our Financial Institution?
A. Remarketing of America has an agreement with many of the largest recovery companies in the United States, each have
outstanding records in recovering vehicles. Recovery companies must have extensive insurance coverage:
requirements: $1 Million in general liability, dishonesty bond, wrongful repossession and on-hook coverage.
Q. What does my financial institution benefit by aligning itself with Remarketing of America?
- S - Secure, safe and seamless processing of your repossessed vehicles
- E - Efficiencies through state-of-the-art technology
- R - Returns that exceed present standards
- V - Value added benefits i.e. percentage guarantees, free repossessions with on-line access
- I - In-depth reports, marketing analysis and comparative sales that determine overall market value
- C - Control of reconditioning costs through wholesale pricing guarantees
- E - Experienced staff of professionals that provide outstanding customer service
Q. How does ROA reduce expenses for the Financial Institution?
A. ROA's liquidation partner assumes the repossession expenses ($350maximum), the transportation fees ($125 maximum) and associated fees (i.e. inspections, photos, DMV processing, on-line sales).
Q. How does ROA increase the income level of the Financial Institution?
A. ROA issues each client a guaranteed return on every vehicle (exception vehicles excluded). Also, ROA's liquidation partner provides diverse marketing channels such as live on-line dealer to dealer bidding, traditional auction sites, wholesalers and salvage disposal companies. These varied distribution channels enable ROA and its nationwide liquidation partner to obtain the maximum amount for each vehicle processed through the system.
Q. What other benefits does ROA offer?
A. ROA's provides its Financial Service clients with 1) ACH funding; 2) reconditioning expenses at wholesale pricing; 3) no DMV processing fees; and 4) free 90 point inspection report and photos.
Q. Does ROA process all types of vehicles?
A. Yes, ROA processes automobiles, trucks, SUV's, vans, RV's, motorcycles and boats.
Q. In summary, what are ROA's corporate strengths?
A. They are: 1) hard cost reductions for ROA clients; 2) the ability to process vehicles throughout the entire nation; 3) increased returns through multiple liquidation channels; 4) the financial strength through multiple corporate clients; 5) a robust "soup to nuts" operating system; and 6) over 50 years management experience in the automotive and Financial Services industry.
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